Embedded ticketing
Capture feedback, connect your stack, power Webflow
One script embeds rich ticket capture on any site. Route tickets to Slack, Jira, and webhooks. Run Webflow CMS pipelines and an AI assistant for site updates.
One script. The whole story behind every ticket.
https://example.com/checkout
Sample ticket
Checkout fails with a subscription
The checkout button stays disabled when a subscription is in the cart. Customers cannot complete payment.
Alex Morgan
/checkout
Page URL + console context
Captured here. Ready for your team.
From “something’s broken” to a ticket your team can act on.
01
Capture
02
Triage
03
Deliver
TRY IT ON THIS PAGE
Rich ticket capture
Collect structured feedback with categories, priority, rich descriptions, screenshots, and console context — then triage on a real kanban board.
Widget is active on this page — use the shortcut or buttons above to open it.
Sample ticket
Checkout fails with a subscription
The checkout button stays disabled when a subscription is in the cart. Customers cannot complete payment.
Alex Morgan
/checkout
Page URL + console context
Project board
Sample data · changes stay in this demo
Checkout fails with a subscription
The checkout button stays disabled when a subscription is in the cart. Customers cannot complete payment.
Backlog
The checkout button stays disabled when a subscription is in the cart. Customers cannot complete payment.
In Progress
The hero subheadline needs to mention the new pricing tier after the rebrand.
Done
On mobile Safari, the pricing table clips the call-to-action column.
Explore the full sample board
Backlog
The checkout button stays disabled when a subscription is in the cart. Customers cannot complete payment.
In Progress
The hero subheadline needs to mention the new pricing tier after the rebrand.
Done
On mobile Safari, the pricing table clips the call-to-action column.
Reporter form
Then it lands where your team already works
The same embed opens a hub overlay for signed-in teammates. Slack, Jira, and webhooks get the ticket in parallel.
Embedded hub
Triage tickets and chat on the site where the issue was found. Falls back to a new tab if the browser blocks the overlay.
Developer docsWhat a ticket looks like downstream
#feedback
Today
Checkout fails with a subscription
Alex Morgan
The checkout button stays disabled when a subscription is in the cart. Customers cannot complete payment.
Open in hub
A formatted summary in the channel you choose, with a link back to the hub.
Checkout fails with a subscription
Alex Morgan · The checkout button stays disabled when a subscription is in the cart. Customers cannot complete payment.
A Jira Cloud issue with description, screenshots, and comments kept in sync.
{
"event": "ticket.created",
"ticket": {
"id": "demo-14",
"title": "Checkout fails with a subscription",
"fromName": "Alex Morgan",
"category": "bug",
"priority": "high"
}
}ticket.created JSON for Zapier or your own endpoint. Full schema in the OpenAPI spec.
Trello list connector is also available.
Integrate in three steps
Give everyone a direct line to your team, without making them leave the website.
01
Create a project
Sign in, open the dashboard, and add a project for your product or site.
02
API key and allowed domain
Generate the single API key for that project and allow the hostnames where the widget will run.
03
Paste the script
One script tag with your hub URL, apiKey, and lang. The hub checks the embedding origin and injects locale and keyboard shortcuts from the dashboard.
Before you add it to your site
A few practical answers to get you started.
Do I need to redesign my website?
No. Create a project, allow your website domain, generate an API key, and add one script tag. The widget runs alongside your existing website.
What context comes with a ticket?
Tickets can include a description, the page URL, console context, and screenshots. A reporter can capture or upload a screenshot when available.
Where does my team manage feedback?
The project workspace contains the ticket board and team chat. You can also configure Slack, Jira, Trello, or a webhook to deliver tickets to your existing tools.
Will changing the sample board save a real ticket?
The sample board and destination previews use fictional data. Changes stay in the demo. The live widget on this page is separate; submitting its form creates a real ticket.